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    Error Code: 2016-0247

    Description:

    • An error code is received when trying to download software to the microSD card on Nintendo Switch.
    • It is possible that the microSD card worked on the console before, but now an error code is displayed.

    Additional Information:

    If a microSD card is inserted on the console, the save location will default to the microSD card when downloading or redownloading software.

    What to Do:

    1. Power off the console and remove the microSD card.
    2. Verify that the microSD card is compatible with Nintendo Switch.
      • If the microSD card is not supported, replacing it with a supported type may resolve the problem.
    3. Reinsert the microSD card and perform a system update.
      • The system menu version may not necessarily change after this update.
    4. If the microSD card cannot be read on Nintendo Switch, try the following:
      • Format the microSD card.
      • Important:

        • Once formatted, the information on the microSD card cannot be recovered. If screenshots or videos are stored on the microSD card, be sure to first back up the information on a computer.
        • If downloadable software was saved to the microSD card, it can be redownloaded using the same Nintendo Account where it was purchased.
      • Use a different microSD card.
      • Remove the microSD card and download directly to the system memory.

    Situation Not Resolved:

    If the error persists with multiple microSD cards, then the Nintendo Switch console will need to be repaired.

    • For testing purposes, be sure to include one or more of the problematic microSD cards that were being used with the console.

    Please click here to book a repair.