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Error Code: 2002-1002

Description:

Error code 2002-1002 is displayed while starting a game or while downloading software on Nintendo Switch.

Additional Information:

If a microSD card is inserted into the console, the save location will default to the microSD card when downloading or redownloading software.

What to Do:

  1. Ensure your console has the latest system version.
    • If the console is already up to date, restart it by holding down the POWER Button for three seconds, then selecting "Power Options" > "Restart".
  2. Check for corrupt data.
  3. Delete the problematic software and redownload it.

Is the error still being displayed?



Continue using the console and monitor the situation.


Is a microSD card inserted into the console?



Situation Not Resolved:

If the error persists and a microSD card is not being used, the Nintendo Switch console will need to be repaired.

Please contact us for support by clicking here.


  1. If the issue persists, try the following:
    • Reseat the microSD card by .
    • the microSD card.

      Important:

      • Once formatted, the information on the microSD card cannot be recovered. If screenshots or videos are stored on the microSD card, be sure to first back up the information to a computer.
      • If downloadable software was saved to the microSD card, using the same Nintendo Account with which it was purchased.
    • Use a different microSD card.
    • and directly to the console's system memory.

Situation Not Resolved:

If the error persists with multiple supported microSD cards, or when downloading directly to the console's system memory, the Nintendo Switch console will need to be repaired.

Please contact us for support by clicking here.