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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Did Not Receive a My Nintendo Point Code


    A My Nintendo Point code is missing or wasn't received as part of a specific distribution.

    What to Do:

    Which Type of My Nintendo Point Code Was Not Received?

    • Make sure that your system qualifies for the My Nintendo point code.
      • The code is no longer included with Nintendo Classic Mini: Nintendo Entertainment System or Nintendo Classic Mini: Super Nintendo Entertainment System
      • Other systems do not include a code.

    From time to time, Nintendo sends out special promotional My Nintendo point codes to select My Nintendo members, based on various criteria. As with every promotion, not everyone will receive a code.

    However, there are lots of other ways to earn My Nintendo points! Please visit https://my.nintendo.com to see a current list of My Nintendo missions. Completing missions will earn you additional points that you can put towards My Nintendo rewards.