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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Can I Exchange My Nintendo Gold Points for Platinum Points (or Vice Versa)?

    No. One type of My Nintendo points (Gold, Platinum, Super Mario Run, etc.) cannot be exchanged for a different type. For example, you cannot trade Gold Points for Platinum Points to put towards a Platinum Point reward.

    • For some rewards, you can combine specific types of My Nintendo points together.
    • Please visit https://my.nintendo.com/rewards and check the specific reward details so see the number and type of My Nintendo points that are needed for a given reward.
    • If you need more My Nintendo points, complete more My Nintendo missions! Visit https://my.nintendo.com/missions to see the current missions.