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WaveBird Troubleshooting

The problems only occur with one Nintendo GameCube disc:

Refer to the game instructions whether the buttons are used in the game and if they can be changed with the control settings.

  • If this does not help, you must return the WaveBird controller, the corresponding receiver and game to us for repair or replacement.

NOTE:

  • We can perform repairs or replacement exclusively on games that originated directly from Nintendo.
  • You can find out which games are Nintendo titles by calling the Nintendo Service Centre (see Contact section for details).
  • Please always send your Nintendo GameCube disc in the original cover.

The exact cost of the repair can be found in the relevant repair price list, together with detailed information on the procedure for obtaining a repair.

The problems occur with all Nintendo GameCube discs:

Please check/note the following points:

  1. When switching on the console, if you press the L or R button on the WaveBird controller, or if the Control Stick or C Stick is not in the neutral position, problems could occur with the control unit.

    • In order to restore the original neutral position, release all buttons, keys and sticks on the WaveBird controller (the Control and C Stick must be in the neutral position). Then press the X, Y and START/PAUSE buttons for at least three seconds.

  2. The receiver must be correctly inserted into the right controller connection socket on the front of the Nintendo GameCube.
  3. Is the controller switched on (slide switch: ON) and is the operating indicator lit?
  4. The channel choice on the WaveBird controller and the receiver must agree. If several controller/receiver pairs are connected to the Nintendo GameCube, each controller/receiver pair must be set to a different frequency.
  5. Did you test a different channel setting on the WaveBird controller?
  6. The distance from the receiver during the game should not be more than 6 metres.
  7. Direct the top of the controller to the receiver during the game.
  8. Radio waves from devices such as cordless telephones, microwaves or wireless LANs may cause faults - if necessary switch them off or remove them.
  9. Test new batteries.
  10. If possible, test another WaveBird controller with the same receiver or the WaveBird controller with another receiver.
  11. Does a standard controller work on the Nintendo GameCube?
  • If a standard controller works on the corresponding connection socket of the Nintendo GameCube, send the WaveBird controller together with the corresponding receiver for repair or replacement.
  • If a standard controller does not work on the corresponding connection socket of the Nintendo GameCube, send the Nintendo GameCube for repair or replacement.

The exact cost of the repair can be found in the relevant repair price list, together with detailed information on the procedure for obtaining a repair.