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Controller and/or individual buttons no longer working

If the controller is not functioning properly:

First of all check whether the L or R button was pressed when switching on the console, or the Control Stick or C Stick was not in the neutral position. If this is case, this can result in operating faults.

In order to restore the original neutral position, all controller buttons, keys and sticks must be released (the Control Stick and the C Stick must be in the neutral middle position). The X, Y and the START/PAUSE buttons must then be held down for at least three seconds.

If the Rumble function no longer functions properly:

First of all check whether the game supports the rumble function.

  • If so, it is possible that it has become deactivated. Check using the operating instructions for the game in question.

Please understand that we are unable to offer any service for this product.