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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Touch Screen is dirty

    For cleaning the upper screen or the Touch Screen of the Nintendo DSi we recommend to breathe on it and wipe it gently with a soft micro-fibre cloth.

    Please do not use cleaning agents and do not expose the DSi to liquid.

    You may also send the Nintendo DSi to us for cleaning.

    For any charges relating to this, please get in touch with our Nintendo Service Centre (see Contact section for details).