Console Screen Returns to the HOME Menu When Starting a Game
Description:
You are able to navigate through the menus, but when trying to start a game on the Nintendo Classic Mini: Super Nintendo Entertainment System console, the screen returns to the HOME Menu.
Additional Information:
If the controller is not responding at all when trying to navigate the menus or while playing a game, click here.
What to Do:
- Power off the console and unplug the controller by pressing the tabs on the connector that goes into the console.
- Power cycle the device.
- Plug one of the Nintendo Classic Mini: Super Nintendo Entertainment System Controllers that came in the box into port no. 1 on the front of the console.
- Attempt to start a game.
- If the screen returns to the HOME Menu, ensure you are using a Nintendo Classic Mini: Super Nintendo Entertainment System Controller (model No. CLV-202) or a compatible controller.
- If necessary, test the console using the second Nintendo Classic Mini: Super Nintendo Entertainment System Controller that was included in the box.
- If the issue persists, skip to Situation Not Resolved.
- If the screen returns to the HOME Menu, ensure you are using a Nintendo Classic Mini: Super Nintendo Entertainment System Controller (model No. CLV-202) or a compatible controller.
Situation Not Resolved:
Please contact us for support by clicking here.