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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Why Did I Receive a Nintendo Account Identity Verification Email?

    Important:

    Emails related to Nintendo Accounts are always sent from no-reply@accounts.nintendo.com. If you haven't already, please add this email address to your contacts and safe sender list to ensure that you receive the appropriate emails.

    As an additional security measure, you may occasionally be required to enter a verification code when signing in to your Nintendo Account.

    When this happens, an email with the verification code is sent to the email address associated with your Nintendo Account. Please enter the code from the email to complete the sign-in process.

    If you did not attempt to sign in to your Nintendo Account and therefore did not expect to get this verification email, please review our recommendations in the Nintendo Account Recovery Process to update your password and protect your account.