Charging cradle is not working

Applies to: New Nintendo 2DS XL, New Nintendo 3DS, New Nintendo 3DS XL, Nintendo 2DS, Nintendo 3DS, Nintendo 3DS XL

Please try to charge your Nintendo 3DS system directly with the supplied Nintendo 3DS AC adapter without the charging cradle.

Did this solve your problem?

  • If yes, your charging cradle is faulty.
  • If not, test another original Nintendo 3DS AC adapter if possible.

Did this solve your problem?

  • If yes, your adapter is faulty.
  • If not, your Nintendo 3DS system and/or accessories may be faulty.

Click here for detailed information on repairs of Nintendo products.

More about: Accessories and Features