The Screen is Frozen or Won't Respond (Game & Watch Systems)
Support | Game & Watch: Super Mario Bros.
The information in this article can help you when the screen on Game & Watch: Super Mario Bros. or Game & Watch: The Legend of Zelda seems frozen or does not respond.
What to do
Which Game & Watch system is not responding?
Game & Watch: Super Mario Bros. Game & Watch: The Legend of Zelda
- Press and hold the POWER Button for at least 5 seconds.
- After the screen turns off, press the POWER Button once to restart the system.
- If the screen does not power on, the system may need to be charged.
- If the screen powers on, but remains unresponsive, try resetting the system back to factory settings.
Situation not resolved
If the screen is powered on, but the system does not respond to any button input, the system will need to be repaired.
Please click here to book a repair.
- Press the SELECT Button (when playing The Legend of Zelda) or the START button (when playing Zelda II: The Adventure of Link) to see if the system will respond.
- If it did not respond, press and hold the POWER Button for at least 5 seconds.
- After the screen turns off, press the POWER Button once to restart the system.
- If the screen does not power on, the system may need to be charged.
- If the screen powers on, but remains unresponsive, try resetting the system back to factory settings.
Situation not resolved
If the screen is powered on, but the system does not respond to any button input, the system will need to be repaired.
Please click here to book a repair.