• {{pageTitle}}

    , {{gameSystem}}

    Starting from: {{regularPrice}}{{lowestPrice}}

  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    The battery light is lit but the device is not working

    1. If you have a Game Boy or Game Boy Pocket, first check whether the contrast wheel has been shifted.
    2. If you are using rechargable batteries, or a battery set or power pack from a third-party manufacturer, first test the equipment with new, normal, disposable batteries.
    3. If you are using an original Nintendo battery set or a power pack (AC/DC adapter), please check if there is a defect in that.