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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Game stops during play

    1. If you are using rechargable batteries, a battery set or power pack from a third-party manufacturer, first test the equipment with new, normal, disposable batteries.
    2. If you are using an original Nintendo battery set or a power pack (AC/DC adapter), please check if there is a defect in that.
    3. Please check whether this error occurs only during one game, or all games.