Support

Get support for your Nintendo systems, software and services

Print is too light / too dark

  1. Please check whether a roll of original Nintendo printer paper is properly and carefully inserted into the printer. (You can read detailed instructions about this in the user manual of the Game Boy Printer).
  2. Check whether the brightness setting of the image about to be printed (see game instructions) and the Game Boy Camera are correctly configured.
  3. Please make sure that the printer is not in a room that is too hot or too cold.