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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Game Pak does not work

    If possible, you should first check if your Game Boy Advance works perfectly with other games, and whether the Game Pak in question runs properly on another Game Boy Advance.

    • If this is not possible, please send us your Game Boy Advance plus the game for repair or replacement.
    • If the Game Boy Advance also doesn't work properly with other games, please send us the Game Boy Advance for repair or replacement.
    • If your game also doesn't work without problems on another Game Boy Advance, please send us the game for repair or replacement.


    • We can only perform repairs or replace games that originated directly from Nintendo.
    • You can find out which games are Nintendo titles by contacting the Nintendo Service Centre (see Contact section for details).