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Parental Controls & Master Key Enquiries

For all inquiries related to Parental Controls on Nintendo Switch, please contact us via Phone. Unfortunately we cannot process such requests via Chat or Email.

For all inquiries related to Parental Controls on any other system or console, please contact us via Phone or Email. Unfortunately we cannot process such requests via Chat.

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Telephone number: +44 (0)345 60 50 247 (Calls charged at National Rate)

Do you have a Nintendo Switch and a smart device?

If yes, you can set parental controls for Nintendo Switch using your smart device and confirm your current PIN in case you've forgotten it.

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