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Parental Controls & Master Key Enquiries

For all inquiries related to Parental Controls, please contact us via Phone or Email. Unfortunately we cannot process such requests via Chat.

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Telephone number: +44 (0)345 60 50 247 (Calls charged at National Rate)

Do you have a Nintendo Switch and a smart device?

If yes, you can set parental controls for Nintendo Switch using your smart device and confirm your current PIN in case you've forgotten it.

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