Parental Controls, Forgotten PIN and Master Key Enquiries
If you need a Parental Controls master key for Nintendo Switch and have a Nintendo Account linked to your console, you can get a master key at any time from this self-service page.
Do you have a Nintendo Switch console and a smart device?
If you need a Parental Controls master key for Nintendo Switch and don’t have a Nintendo Account, or for all enquiries related to Parental Controls on any other system or console, please contact us via chat or email.
Want to chat? (If a new window doesn't open, please deactivate your pop-up blocker.)