Get support for your Nintendo systems, software and services

Important Notice

Dear customers,

Please note that our customer support office will be closed on Friday 10 April (Good Friday).

We will be available for you again on Saturday 11 April.

We are working hard to maintain high customer service standards during the current challenging times, but please understand that there may be delays in responses to messages and processing repairs.

We would like to express our concern and support for all those affected by the COVID-19 outbreak during this challenging time.

Thank you for your understanding and for your patience.

To reach us during this time, please check our contact page.


We're here to help

Nintendo is always on hand to help you, whether you're perplexed by a game puzzle, stumped by your system set-up, or just want to hear up-to-the-minute Nintendo news. Please pay special attention to the age restrictions and call costs associated with some of these helplines, and always ask the permission of the person who pays the telephone bill before you ring Nintendo.