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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Blank white screen or blank dark screen

    • Is this your first time hooking up the Wii console or have you moved it to another TV or VCR? If so, please click here to review our step-by-step connection guide. Our experience shows that the majority of these issues can be solved by double-checking your connection and finding the correct Input Select for your TV or VCR.
    • If you have verified the connection is correct, and are still receiving a blank white or blank dark screen when powering on your Wii console, then the problem is likely with the system and it will need to be repaired. Please click here to get in contact with our Consumer Support department