- Setup & Connect
- Connecting Online
- Usage
- FAQ
- How do I turn the Nintendo Switch console off?
- Can I use an audio amplifier?
- Can I use my Nintendo Switch console with a 4K TV?
- When do the LEDs on my controller light up?
- When does the LED on the Nintendo Switch dock light up?
- What can I connect to the USB port on the Nintendo Switch dock?
- Can I use an external hard drive with my Nintendo Switch console?
- My Nintendo Switch carrying case (HAC-021) is dirty. How should I clean it?
- What should I do if I want to dispose of my Nintendo Switch Pro Controller?
- Where can I go for important information about my Nintendo Switch console?
- Can I use the Nintendo Switch Parental Controls app to set Parental Controls on two or more Nintendo Switch consoles at the same time?
- How do I change my Parental Controls PIN?
- How do I delete my Parental Controls settings?
- Can I move data saved in the Nintendo Switch console's system memory to a microSD card?
- How do I consolidate data saved on multiple microSD cards to a single microSD card?
- How do I reset the keyboard's predictive text suggestions?
- How do I add funds on Nintendo eShop?
- Can I change my friend code?
- I don't want to receive friend requests. How do I turn them off?
- How do I unlink my user on the Nintendo Switch console from my Nintendo Account?
- What happens if I delete a user?
- Can I play games and use software without creating a user?
- How do I exit or close software?
- I don't want to receive news about games or software. How do I turn it off?
- After touching a Nintendo Switch game card, my hand has a strange bitter taste. Could this be harmful?
- How to Change the Sleep Mode Settings
- Troubleshooting
- The Nintendo Switch console won't turn on.
- The Nintendo Switch console is going into sleep mode or turning off on its own.
- The Nintendo Switch console won't charge, is taking a long time to charge or won't run for very long even with a full charge.
- The Nintendo Switch console gets hot.
- There are rainbow-coloured ripples on the Nintendo Switch console's screen.
- There are black or bright dots on the Nintendo Switch screen that do not go away, or there are dark or light patches on the screen.
- The image on the Nintendo Switch screen is distorted or the sound is cutting out.
- The Nintendo Switch console's screen brightness changes suddenly.
- Nothing displays on the Nintendo Switch screen.
- The Nintendo Switch screen is black and isn't responding to input.
- I can hear little or no sound coming from the Nintendo Switch console.
- The Nintendo Switch screen is frozen or won't work.
- The Nintendo Switch console is doing things on its own or isn't working properly.
- The touch screen is not functioning correctly.
- No sound is coming out of my headphones when they are connected to the Nintendo Switch console.
- No sound comes out when I connect speakers or an amplifier to the Nintendo Switch console.
- The stand came off.
- When I'm using my Nintendo Switch console in TV mode, the display doesn't match the size of the TV screen.
- The Nintendo Switch console isn't recognising my controller.
- The controller isn't functioning properly or doesn't always respond to input.
- Joy-Con Not Responding or Responding Incorrectly When Used Wirelessly
- The controller won't charge, is taking a long time to charge or won't run for very long even with a full charge.
- I don't know how much battery my controller has left.
- There's no HDMI port on my TV or I can't connect an HDMI cable.
- The Nintendo Switch console responds slowly when it's in TV mode or the TV sound is out of sync.
- Nothing displays on the TV when the Nintendo Switch console is in TV mode or no sound is coming out of the TV.
- I changed settings using the Nintendo Switch Parental Controls app, but my changes aren't reflected on the Nintendo Switch console.
- Restrictions are still set on the Nintendo Switch console even though I deleted those settings using the Nintendo Switch Parental Controls app.
- I've linked more than one Nintendo Switch console to my account on the Nintendo Switch Parental Controls app, but I'm not sure which is which.
- I've forgotten my Parental Controls PIN.
- There isn't enough free space in the Nintendo Switch console's system memory. What should I do?
- There isn't enough free space on my microSD card. What should I do?
- I can't change my Parental Controls settings on the Nintendo Switch console.
- The Nintendo Switch console won't recognise the microSD card, or I can't select the microSD card as a save destination even though it's inserted into the console.
- The save data disappeared from my game card.
- My game or software didn't save properly.
- I can't link my Nintendo Switch user to a Nintendo Account.
- When I insert a game card, the software icon doesn't appear on the HOME Menu.
- I can't remove the game card.
- The software isn't working, or it doesn't launch when I select its icon.
- I am not receiving any game-related news.
- I can't take screenshots or the Capture Button doesn't work.
- The Battery Charge Indicator Displays Incorrectly
- Storage
- System Updates
- Game Updates
- Important information about software updates
- Downloading Nintendo Switch software updates
- 1-2-Switch
- ARMS
- Software update: April 11th 2018
- Software update: March 7th 2018
- Software update: February 1st 2018
- Software update: January 12th 2018
- Software update: December 22nd 2017
- Software update: November 30th 2017
- Software update: November 16th 2017
- Software update: October 18th 2017
- Software update: September 29th 2017
- Software update: September 14th 2017
- Software update: August 9th 2017
- Software update: July 12th 2017
- Software update: June 26th 2017
- Fire Emblem Warriors
- Flip Wars
- Hyrule Warriors: Definitive Edition
- Kirby Star Allies
- Mario Kart 8 Deluxe
- Nintendo Labo Toy-Con 02: Robot kit
- Pokkén Tournament DX
- Snipperclips (Plus) – Cut it out, together!
- Splatoon 2
- Software update: May 9th 2018
- Software update: April 25th 2018
- Software update: March 26th 2018
- Software update: March 14th 2018
- Software update: March 2nd 2018
- Software update: February 28th 2018
- Software update: February 7th 2018
- Software update: January 19th 2018
- Software update: January 17th 2018
- Software update: December 27th 2017
- Software update: December 13th 2017
- Software update: December 1st 2017
- Software update: November 24th 2017
- Software update: November 1st 2017
- Software update: October 20th 2017
- Software update: October 11th 2017
- Software update: September 8th 2017
- Software update: August 23rd 2017
- Software update: July 27th 2017
- Super Mario Odyssey
- Sushi Striker: The Way of Sushido
- The Legend of Zelda: Breath of the Wild
- Software update: February 1st 2018
- Software update: December 8th 2017
- Software update: November 22nd 2017
- Software update: November 9th 2017
- Software update: August 8th 2017
- Software update: June 30th 2017
- Software update: May 2nd 2017
- Software update: April 12th 2017
- Software update: March 31st 2017
- Software update: March 3rd 2017
- Xenoblade Chronicles 2
- Nintendo Switch Online
- Parents
- Warranty
- Manuals & Documents
Connecting to the Internet
Applies to: Nintendo Switch
Make the most of your console's online features
Connecting your Nintendo Switch console to the internet will allow you to play online with people from all over the world. You'll also be able to purchase digital software from Nintendo eShop.
More about: Online Connections
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