This error code indicates one of the following: that your device may not be connected to internet properly, that your network may be currently unstable, or that there is a server issue.
If you are using a public network, this could be the cause of your issue and in some cases it might be difficult to fix it without contacting the network administrator. If you are using a secure/personal network, please try the following before contacting Customer Support.
If you’re unsure about following the instructions, please ask a friend or family member to help you.
From the HOME Menu, go to System Settings > Internet Settings > Connection Settings > New Connection > Manual Setup > Search for Access Point. Then select the name of your wireless access point, input the security key, then tap OK.
a) First, please make sure that an IP address is manually assigned to your Nintendo 3DS family system before setting up port forwarding.
b) Log in to your router’s setup page.
c) Find “Port Forwarding”. It depends on the router, but you’ll probably find it under the categories such as Security, Application, Firewall or Gaming, etc.
d) Enter required information:
[Ports] 442 - 445 and 28000 - 29500
[UDP] Allow traffic to all addresses. This is necessary for the peer-to-peer connection during the game (Ports 1 - 65000)
e) Enter the IP address of your Nintendo 3DS family system, and save the changes
If the solutions suggested above don’t solve your issue, please Contact Us with the following information:
More about: Error Codes
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