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Click here for the previous Privacy Policy, applicable prior to April 1st, 2011.

Club Nintendo Privacy Policy

Last updated: 01.04.2011

Nintendo of Europe GmbH ("Nintendo"), Nintendo Center, PO Box 1501, D-63760 , Germany, respects the privacy rights of its users and recognises the importance of protecting their personal data. This Club Nintendo Privacy Policy is designed to provide you with information relating to the collection, use and privacy of information you submit through Club Nintendo.

1. Summary

By ticking the check box “I agree that my data is collected, processed and used by Nintendo of Europe GmbH in accordance with the Club Nintendo Privacy Policy” when you register as a member of Club Nintendo, you agree that your personal data is collected, processed and used in accordance with this Club Nintendo Privacy Policy. This includes data that has been rightfully collected in the past in order to provide the service you requested.

If a child under the age of 16 years wants to register as a member of Club Nintendo, we require permission from a parent or guardian. If you allow your child to register as a member of Club Nintendo, you agree that the personal data of your child is collected, processed and used in accordance with this Club Nintendo Privacy Policy.

In particular, you consent that:

Nintendo will collect and store the date of birth and email address, country, postcode and gender submitted during the registration; information you submit when participating in product surveys, information about the way you use our services, Club Nintendo and the Club Nintendo website, such as your Stars and your order history in the Stars Catalogue; as well as the IP address which is assigned to your computer by your internet service provider when you visit the Club Nintendo website.

Nintendo may process the collected information for commercial analysis, for demographical and statistical studies and for marketing and market-research purposes, so that Nintendo can optimise and customise its products and services to better satisfy your needs (hereafter “Marketing Purposes”).

If you opt in to receiving newsletters from Nintendo and its local affiliates, Nintendo or its local affiliates will send newsletters to your email address or, if you so wish, to your mobile phone.

Nintendo may place cookies and web beacons on its website to collect information about the pages you visit and how you navigate the website. Nintendo or its local affiliates may also place web beacons in newsletters sent to you which will notify Nintendo or its local affiliates when you open such newsletters and what electronic content you download. Nintendo may use the information collected by cookies and web beacons for Marketing Purposes.

If you link your Nintendo console to your Club Nintendo account, Nintendo may collect information about the way you use your console and the network services provided through the console, and any information stored in relation to your console will be linked to stored information related to your Club Nintendo account. Nintendo may use the linked information for Marketing Purposes.

Nintendo may share your information with other entities of the Nintendo group, in particular with its branches in Italy and the United Kingdom or its European affiliates Nintendo France SARL, Nintendo Ibérica, S.A. and Nintendo Benelux B.V.; with Nintendo of America Inc., located in the United States, which adheres to the “Safe Harbour Principles” providing for a level of data protection comparable to the level of protection in the European Community, as well as with Nintendo Co. Ltd., located in Japan. The level of data protection provided under Japanese law is lower than the level provided in the European Community; however, your information will be treated securely at all times in accordance with this Privacy Policy.

You have the right to revoke this consent at any time. If you do not wish to receive Nintendo newsletters you opted into during registration, you can change the relevant setting on the profile page of your Club Nintendo account. For the revocation of any further use of your data, send an email to the following address NintendoServiceCentre@codestorm.co.uk Such revocation may lead to a termination of your Club Nintendo account.

2. A Special Note for Parents

Nintendo encourages parents and guardians to spend time online with their children. We urge parents to instruct their children never to give out their real names, addresses or phone numbers when using the internet. Nintendo recognises a special obligation to protect personal information obtained from young children. In order for children under 16 years of age to participate in online activities that require registration, we require permission from a parent or guardian (opt-in). When a child under 16 registers, he or she must be accompanied by a parent or guardian. This parent or guardian will then have to confirm their consent with their child's registration.

3. Information Collected and its Uses

3.1 What Information We Collect

Registration as a member of Club Nintendo requires that you submit your date of birth, email address, country, postcode, and gender, as well as a username and password for use in Club Nintendo. You may also voluntarily provide your mobile phone number if you wish to receive newsletters via SMS or use your mobile phone to download mobile phone items from the Stars Catalogue.

If you order a physical item in the Stars Catalogue, you will be asked to provide your first and last name and your postal address in order to have the item delivered to you. This information will be deleted after you have received the item.

When you visit the Club Nintendo website, we may collect the IP address which is automatically assigned to your computer by your internet service provider. Additionally, we will store information you submit when participating in product surveys and information about the way you use our services, Club Nintendo and the Club Nintendo website, your Stars and your order history in the Stars Catalogue.

3.2 Cookies and Web Beacons

Nintendo may place cookies and web beacons on its website which may be used to collect information about the sections you visit, the products you are interested in and how you navigate the website. We may link the information collected by cookies and web beacons to the other information collected from you. This information may be used to customise the website for you, provide you with individualised information about Nintendo or third-party products and for other Marketing Purposes.

Cookies are small files downloaded to your computer to track movements within websites, to keep track of the fact that you have signed in so you do not need to continually enter your username and password, and to store the language in which you choose to view Club Nintendo. Most browsers are automatically set to accept cookies. You can disable cookies or set your browser to alert you when cookies are being sent. However, if you do disable cookies, you may not be able to use all functions of a website.

Web beacons are tiny graphic files invisibly integrated into websites or into communications sent to you. When you access Nintendo websites or communications which contain such web beacons, the respective graphic files are loaded from the Nintendo server. Additionally, if you opted into receiving newsletters from Nintendo and its local affiliates, Nintendo or its local affiliates may place web beacons in newsletters sent to you. These web beacons will notify Nintendo or its local affiliates when you open such newsletters and what electronic content you download.

3.3 How We Use the Information

Your information will be used to bring you the requested service; for example, if you wish to download mobile phone items from the Stars Catalogue to your mobile phone or to receive news and updates in the Nintendo newsletter.

Nintendo may process your information for Marketing Purposes, so that we can improve our products and services to better meet our customers' needs.

In addition, if you opt in to receiving newsletters from Nintendo and its local affiliates, you agree that we may use the collected information to tailor the newsletters to satisfy your requirements.

Nintendo does not sell your information, and only employs that information for its own purposes and those of its branches and affiliated companies.

4. User Communications

When you send an email or other communication to Nintendo, we may retain those communications in order to process your inquiries. Most communications are deleted after they are responded to. In the event that Nintendo becomes legally obligated to disclose information obtained from consumers pursuant to legal or administrative process, Nintendo will take all reasonable steps to remove personal information from the data where possible.

5. Nintendo Newsletter

If you subscribe to newsletters from Nintendo and its local affiliates, we will use your email address to send you the newsletters alerting you to new Nintendo or third-party products, features and enhancements, special offers, upgrade opportunities, contests and events of interest. You can also choose to receive the newsletter on your mobile phone via SMS. You can change the relevant setting on the profile page of your Club Nintendo account or you can deactivate this service at any time via a link in the newsletter.

6. Linking Your Club Nintendo Account to Your Nintendo Console

If you already own a Nintendo console or if you buy such a console in the future, you have the option to link your Club Nintendo account to your console (provided your console supports this feature).

Even though you will be able to enjoy all services and advantages of your Nintendo console without linking in this way, linking your console to a Club Nintendo account allows you to take advantage of several additional features:

You will be able to redeem your Stars to get points or funds for shopping services on your console (service dependent on availability)

You will be able to claim Stars for Virtual Console games you purchase (service dependent on availability).

You will be able to check your statistics from Nintendo games with online functionality (service dependent on availability).

After you link your Nintendo console to a Club Nintendo account, Nintendo may collect information about the way you use your console and the network services provided through your console, including information about the applications and channels you use, the products you are interested in, the games you download and/or play and how long you play them. Any information stored in relation to your console will be linked to the information stored in relation to your Club Nintendo account; this information may be used for Marketing Purposes.

For more information which may be stored in relation to your Nintendo console, please read the privacy policy for your console.

You can unlink your Nintendo console and Club Nintendo account any time by changing the respective setting in your console or by contacting Nintendo customer service.

7. Who Has Access to Your Information

Nintendo may share your information with other entities of the Nintendo group for Marketing Purposes, in particular, with:

its branches in Italy, Germany and the United Kingdom, and its European affiliates Nintendo France SARL, Nintendo Ibérica, S.A. and Nintendo Benelux B.V.;

Nintendo of America Inc., located in the United States, which adheres to the “Safe Harbour Principles” providing for an adequate level of data protection, i.e. a level comparable to the level under the data protection laws in the European Community;

Nintendo Co. Ltd., located in Japan. The level of data protection provided under the Japanese law is lower than the level provided in the European Community. However, your personal data will be treated securely at all times in accordance with this Privacy Policy.

Nintendo may also use third-party data processors acting in the interest of Nintendo to administer and process your information strictly in compliance with this Club Nintendo Privacy Policy.

8. Changes to the Club Nintendo Privacy Policy

A current version of this Club Nintendo Privacy Policy will always be available on the Club Nintendo website, identified at the top of the page by its effective date. Nintendo may change this Club Nintendo Privacy Policy at any time so far as is necessary or helpful to enhance the service or to adapt it to reflect changes in technical or legal requirements. If we make changes, we will provide a provide a prominent notice about it on the Club Nintendo website. If changes to this Club Nintendo Privacy Policy are not covered by the consent you have given, any such changes become valid if you accept the updated Club Nintendo Privacy Policy. If you do not accept the updated Club Nintendo Privacy Policy, it may lead to a termination of your Club Nintendo account upon a reasonable notice.

9. Review, Correction and Deletion of Your Information

You can review or change the information you provided at any time on the profile page of your Club Nintendo account, or by sending an email to NintendoServiceCentre@codestorm.co.uk If you do not want us to use your information as outlined in this Privacy Policy, you can revoke your consent to the use of the data any time by sending an email to the above email address. We will delete your data as requested, unless required or permitted to retain it by law. The deletion of data may lead to a termination of your Club Nintendo account.

10. Contact Us

If you have any questions about the Club Nintendo Privacy Policy, please contact us by e-mail at NintendoServiceCentre@codestorm.co.uk

 

Previous Club Nintendo Privacy Policy, applicable prior to April 1st, 2011.

Nintendo of Europe GmbH ("Nintendo"), Nintendo Center, P.O. Box 1501, D-63760 Großostheim, Germany, respects the privacy rights of our online visitors and recognises the importance of protecting the information we collect about you. Please read this Privacy Policy carefully before giving your consent to these terms.

By using this website you accept this website Privacy Policy. Each time you use this website you will be bound by the then current privacy statement and you should review this each time you use this website to satisfy yourself that you are happy with it.

Summary: We need your consent to do the following:

Nintendo or its local affiliates will send you the regular newsletter and alert you to new Nintendo products, features and enhancements, special offers, upgrade opportunities, and contests and events of interest. Such announcements are delivered via email, mail or similar delivery methods. To opt into receiving emails and other communication when registering your account, just opt into receiving Nintendo newsletters when prompted during the registration process. If you are already a registered user you can change the respective setting under Club Nintendo / My Account / Personal Data.

Nintendo may use your personal information for marketing and market research reasons, so we can improve our websites and products to better meet our visitors' needs.

Nintendo may place web beacons in email communication sent to you which will notify Nintendo when you open such email communication and, while reading such emails, will notify Nintendo whenever you reach a certain section of such emails.

Nintendo may place cookies and web beacons on its website which may be used to collect information about the pages you visit and the navigation you choose through our website. If you are a registered user of our website, this information may be stored in Nintendo's database to customize the website for you, to provide individualized information about Nintendo products to you and for other marketing purposes.

When you register a product on this web site you have to fill out a survey. The information you will provide when filling out the survey will be stored and used for Marketing Purposes.

If you own a Wii console or if you buy such a console in the future, and you link your Club Nintendo account to your Wii Shop Channel account, Nintendo will collect information about the way you use your Wii and the Wii Network Services including, but not limited to, information about the games you download and/or play and how long you play them. This information may be stored in Nintendo's database to customize the website for you, to provide individualized information about Nintendo products to you and for other Marketing Purposes.

Nintendo may share your information data with other entities of the Nintendo group (in particular its branches in Italy, Germany and the United Kingdom or its European affiliates Nintendo France SARL, Nintendo Espana, S.A. and Nintendo Benelux B.V., to inform you about their Nintendo or third-party products and for internal marketing studies.

You have the right to revoke this consent at any time. To opt into receiving emails when registering your account, just opt into receiving Nintendo newsletters when prompted during the registration process. If you are a registered user you can change the respective setting under Club Nintendo / My Account / Personal Data. For the revocation of the further use of your data, just send an email to the following address: privacypolicy@nintendo.co.uk. Such revocation may lead to a termination of your account.

Details of the use of your data are set out below.

What information is collected?

Nintendo owns several domain names and we will from time to time add new sites. Please note that this Privacy Policy applies only to sites maintained by Nintendo, its branches and European affiliates and not to web sites maintained by other companies or organisations to which we link. Furthermore, from time to time Nintendo may employ third parties who may collect personal information on Nintendo's behalf. In such cases, such third parties will be instructed by Nintendo to comply with the Nintendo Privacy Policy as set forth herein.

For the purpose of web site access, newsletter registration and email subscription Nintendo requires that you submit your date of birth, email address, username for use on the site, country, gender and password for entry to the site. You may also voluntarily provide further information specified on the registration and profile page.

A special note about children under the age of 16

Nintendo encourages parents and guardians to spend time online with their children. We urge parents to instruct their children never to give out their real names, addresses or phone numbers, without permission, when using the Internet. Nintendo recognises a special obligation to protect personal information obtained from young children. In order for children under 16 years of age to participate in online activities that require registration, we require permission from a parent or guardian (opt-in). When a child under 16 registers, he or she must be accompanied by a parent or guardian. This parent or guardian will then have to confirm their consent with their child's registration.

What about cookies?

Some of our sites use cookies (Cookies are small files downloaded to your computer to track movements within web sites) to keep track of the fact that you have signed in so you don't have to continually enter your email address and password. Also, a permanent cookie is used to store the language you chose our website to appear in.

Nintendo may place cookies and web beacons on its website which may be used to collect information about the sections you visit, the products you are interested in and the navigation you choose through our website. If you are a registered user of our website, this information may be stored in Nintendo's database to customize the website for you, to provide individualized information about Nintendo or third-party products to you and for other Marketing Purposes.

Most browsers are automatically set to accept cookies. You can disable cookies or set your browser to alert you when cookies are being sent. However, if you do disable cookies, you may not be able to use all functions of this website. There are many sources for additional information about Internet cookies, and we encourage anyone concerned about the use of cookies to do more research on the topic so you can make an informed decision about accepting them from any site. Cookies will be stored on your computer.

What about web beacons?

Nintendo may place web beacons on its website to collect information about the pages you visit and the navigation you choose through our website. If you are a registered user of our website, this information may be stored in Nintendo's customers database to customize the website for you, to provide individualized information about Nintendo or third party products to you and for other Marketing Purposes.

Additionally, Nintendo may place web beacons in email communication and newsletters sent to you. These web beacons will notify Nintendo when you open such email communications and newsletters and what electronic content you download.

Web beacons are tiny graphics files invisibly integrated into websites or into communications sent to you. When you access websites or communications which contain such web-beacons, the respective graphics files are loaded from the Nintendo server. The technique used to integrate such graphics files into websites or communication sent to you allows Nintendo to identify you as the individual accessing the files, provided that you are a registered user of the Nintendo website.

What happens to the information provided?

Nintendo may use your personal information for internal demographic studies, so we can improve our websites and products to better meet our visitors' needs.

The information you provide will also allow us, besides sending you the regular newsletter, to alert you to new Nintendo or third-party products, features and enhancements, special offers, upgrade opportunities, and contests and events of interest. Such announcements are delivered via e-mail, SMS, mail or similar delivery methods if you consent to the use of your personal data for such services (see below). Nintendo does not sell personal information that we collect, but only employs that information for its own purposes and those of its branches and affiliated companies.

Nintendo may share your information with other entities of the Nintendo group, in particular its branches in Italy, Germany and the United Kingdom and its European affiliates Nintendo France SARL, Nintendo Espana, S.A. and Nintendo Benelux B.V. to inform you about their Nintendo or third party products and for internal marketing studies.

Nintendo may also share your information with third-party outsourced data processors acting in the interests of Nintendo and strictly in compliance with the Nintendo Privacy Policy as set forth herein.

Email correspondence with Nintendo

Because an email address might contain personal identifying information, we protect the privacy of the sender by limiting access to these email messages and keeping them in a secure email system. Most email messages are deleted after they are responded to, however in certain cases, when necessary for the intended purpose, hard copies or data from certain email correspondence may be kept on file. Any such copies will also be stored in a secure location, and information from these messages will not be used for marketing purposes. In the event that Nintendo becomes legally obligated to disclose information obtained from consumers on its website pursuant to legal or administrative process, Nintendo will take all reasonable steps to remove personal information from the data where possible.

Revocation and consent process and removal from Nintendo's database

If you do not want Nintendo to use the data as outlined in this Privacy Policy you can revoke your consent to the use of the data any time by sending an email to the following address: privacypolicy@nintendo.co.uk In addition you can request the deletion of all or part of your personal data from our database. This may lead to a termination of your account.

Safeguarding your personally identifiable information

Nintendo will only collect personally identifiable information to the extent deemed reasonably necessary to perform the services provided through the Nintendo Website and to serve our legitimate business purposes, and Nintendo will maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided. In addition, Nintendo will take reasonable steps to ensure that third parties to whom we transfer any data will provide sufficient protection of that personal information. (For example, if they are sending out an email announcement on Nintendo's behalf).

Review and correction of information

After you provided personal information to Nintendo you can review, change or delete it by clicking here, or sending an email to privacypolicy@nintendo.co.uk. A request to delete your personal information may lead to a termination of your account.

Linking the Wii Shop Channel account to the Club Nintendo account

If you already own a Wii console or if you buy a Wii console in the future, and if you choose to take advantage of the Wii Network Services, you have the option to link your Club Nintendo account to your Wii Shop Channel account.

When opening a Wii Shop Channel account you can choose whether or not to link your Club Nintendo account to the Wii Shop Channel account. If you decide not to do so, you will nevertheless be able to enjoy all services and advantages of the Wii Network Services. But by linking your Wii Shop Channel account to the Club Nintendo account you can take advantage of several additional features.

  • You will be able to redeem your Stars to get Nintendo Points online (service dependent on availability)
  • You will be able to claim Stars for Virtual Console games you purchase (service dependent on availability)
  • You will be able to check your statistics from Wii games with online functionality (service dependent on availability)

By linking your Wii Shop Channel account to the Club Nintendo account you agree that Nintendo will collect information about the way you use your Wii and the Wii Network Services including information about the pages and Channels you visit, the products you are interested in and the games you play and/or download and the time you play; this information may be stored in Nintendo's database to customize this website and the Wii Network Services for you, to provide individualized information about Nintendo or third-party products to you and for other Marketing Purposes.

You can de-link your Wii Shop Channel account and your Club Nintendo account any time. If you want to do so, just change the respective setting in your Wii Shop Channel menu.